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HUMAN LEARNING -
NATURAL DRIFT TO LOOSE COMMUNITIES OF PRACTICE
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- DEBRIEF - The researchers confirm that any advanced work group, whether it be well-functioning work cells or CoPs, requires constant attention. There is no plug-n-play option. Do companies have the skills and resources to manage these work groups ? It is safe to say that only a few astute support functions have the capacity for this. And line managers already are over-worked to take on sole responsibility for this as has Davenport previously found. A recent HR writer on KM has concluded the very same thing. So organisations should not take on these types of groups lightly but plan and resource them well for the long term. The evidence again shows that styles of CoPs do often form naturally. CoPs are actually quite natural if allowed to organically grow. And the researchers find it hard to argue against the driver of human affiliation. Sales people actually like to be with sales people...engineers with engineers... researchers with researchers. In so doing, knowledge and expertise are organically exchanged ...routinely... generating new skill levels and process improvements. The organisation inevitably wins out. But all too few organisations currently have structured their employees in such a way. So CoPs may need close attention in the beginning but once properly formed can run on less fuel. Nevertheless, the researchers strongly advocate the notion that these type of work groups need a holistic support team and resources behind them. Who has got that level of energy and vision ? |
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