Interviews
Beckett
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Group | Schiuma | Pedersen
CEC PEDERSEN
PART TWO
AUDIO
: 8:20 Minutes 
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Can you see the targeting
of knowledge management more important than just this mass
flow of information coming to you... being more selective
as an academic and a practitioner ? And you also being a catalyst
for your students, not necessarily the expert in that ?
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That's it I guess. I have a natural
bent for the IT people. But I see the IT people's involvement
in knowledge management as being a technical one. It is about
collecting gigabytes and serbagigabytes (?). But at the end of
the day, it not about the storage of it, the access of it, the
speed of it... How do you actually make sense out of it ? To me
its not a lot of point to just having it.
You know, libraries have always fascinated
me. You know... there is some incredible repositories, (city)
of books, and yet you go through... you flick through and you
see when they have been stamped out. I would imagine probably
a very small percentage ever get circulated . And yet my own institution
has done a substantial development of the library because they
needed more space. I thought in this day and age they would be
reducing the size of the libraries because of that technical capacity
to access it.
So this sort of making sense out
of it and being able to put it to a purpose... and the way in
which people are able to discern it, the stuff that is available
to them.
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Are they skilled enough to do that ?
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Probably not.
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We've assumed so much of a person. If
you have finally made it into a corporation, presuming you have
got high level critical thinking data reduction skills. And therefore,
they (corporations) don't do anything else about it after all
that.
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Perhaps we are incredibly presumptuous.
We're in a rarified environment. Ummm... when it comes to things
like email and the internet, we were the privileged ones to have
access to it from day one. So we are talking about seven or eight
years of knowledge manipulation, massage and retrieval...and perhaps
our competencies are significantly more than managers and community
groups. And the way we differentiate knowledge in a fairly distinct
way : Refereed publications is sort of the Rolls Royce. Refereed
conferences is perceived as OK.
But if it just happens to be off
the Net I guess it's someone's opinion. And at the end of the
day, a lot of individuals are looking for information that supports
their gut feeling, or the perception, rather than looking for
it in a critical way, that, OK, here is all the facts that I have
been able to get. Here's the similarities. Here's the differences.
Here are the great gaps on what is being said.
We see it particularly with undergraduates.
They basically have a point of view, and all they do is go and
look at something that supports that view so therefore it's got
to be right. But I think that the side issue of the knowledge
part of it, the quality issue, is always going to be an issue.
So it really all comes down to reducing the breadth, having a
way to get to the depth out of it. Contextualising it.
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Do you see the future promising for this
area ?
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Ummm... promising is a fairly abstract
term.
Am I optimistic and excited about
it ? Yes I am.
I find it absolutely incredible that
I can sit in my railway carriage in the middle of the bush on
the outside of Brisbane and I can go anywhere in the world. We
used to call that Astral traveling and Shirley MacLaine pioneered
the thing really many years ago. But ... the access to information....
whether or not it is a simple seeking of information or trade
shares electronically... the irony is I can buy and sell shares
faster from my office in the bush than what I can driving into
the closest town to visit the post office or a bank.
Now when you look around to the...all
it is is a railway carriage sitting in the middle of nowhere !
So it is exciting from that point of view of the prospects. I
guess I am a learning junky and have always been curious and insatiable
sort of mind for stuff that is relevant... and a hell of a lot
that is not relevant ! ... that is interesting.
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How do we eventually determine which
is relevant and which is not ? Yes, eventually we've have to put
a filter there but we have to grab it firstly and then put that
filter there. That's where your personal filtering system happens.
We have to collect the whole pool to work out what part of the
pool is important 'buckets' of information and knowledge for us.
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Yep...Yep...
One of the personal ways in which
I filter is in terms of the favourite (Web) sites, is that I am
very, very thorough in having a filtering... electronic filing
system, whether or not it is for emails or the internet search
engine. And what I do is that I pull in the sites and I categorise
them. and I go back and I review them on a fairly regular basis
and drop out the ones that are no longer relevant or... not providing
any value. It is a fairly orderly system. That way, it is a time-saving
mechanism. Because...
For example, in the disciplinary
area, I know that there are particular sites that are incredibly
reliable. You'll go back and visit them regularly. Updated. There
are others that you will never wanted go near again. So, in terms
of search tools, if I hadn't looked at it in the past six months...
And... the other is that you can
hold that information ...you can hold it. The difference with
a paper filing cabinet is that the staples rust and the paper
goes yellow... and the staples rust... and you never throw it
out ! A lot of people don't do that with the electronic emails
either ! Yeh...
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You do that...ruthless with your storage
?
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Yeh, Yeh. I work on the fundamental
premise that if I hadn't looked at it in the last six months...
a reasonable time... if it is something that I know links into
an area that I've been thinking about... talking about research
projects or interests, I sort of hold it off to one side. But
if I haven't used it in the previous six months, chances are it
goes into cyberspace.
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That's great Cec. Thank You.
PART
ONE
Beckett
|
Group | Schiuma | Pedersen