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Entered 20/03/04

   AUSTRALIAN HR EXPERTS DECLARING
KM GROWING ATLEAST IN IMPORTANCE
Tare, M.(2003) A Future for Human Resources - A Specialised Role in Knowledge Management. PhD Thesis, Swinburne University of Technology. Melbourne Australia.

How far is KM practice lagging from KM awareness in companies ? With KM being now largely emphasised as needing Human Resources involvement, is this happening ? One PhD researcher discovered some encouraging signs but also gaping holes in KM involvement in Australia.


RESULTS
Current trends in KM understanding and usage in
36 Australian organisations was assessed.
Additionally, HR's current level of KM involvement was examined.
Although there is good growth in KM awareness and of its
importance, proper KM practice is occuring only in 11%
of companies. HR is making inroads in taking some
responsibility for KM's success.

                                                     METHOD
A Swinburne University PhD researcher recently conducted a survey amongst Australian HR managers on the subject of KM. A scientific method was used, declaring four null hypotheses to undergo testing toward the sample group of companies. A null hypothesis when proven true means that any differences between examined factors are due to chance alone and no other factor, meaning that there is no relation between the particular factors tested.

Sample : The 36 Australian companies surveyed had the following as Employee Number sizes:
5,000+ (19%), 1000-4999(36%), 500-999 (25%), less than 500 (20%) from Banking, Finance and Insurance mostly. HR Managers were surveyed exclusively : 58 % Male, 56% PostGradQual, 61% under 45 years of age,
86% less than 10 years in HR.
Responses : 5 possible answers per statement (Likert Scale)/Level of importance(extremely important-5)/Level of Implementation(very high level-5). Levels 4 and 5 ratings were combined per statement as strongly affirmative responses in this review article. Multiple sub-categories, 87 statements(items) in total. Some key items are detailed under sub-categories along with the percentage of affirmative responses for each one.

FUNCTIONAL AREA KM USED  (%)
Marketing
75
Info Tech
72
Customer Service
69
Sales
67
Research & Development
47
Web Site Management
47
Finance
50
Legal
39
Manufacturing
36
Engineering
33
Other
14

 

NULL HYPOTHESIS
NO RELATIONSHIP BETWEEN...
H1
KM Importance and KM Implementation.
H2
HR activities and KM Planning /Implementation
H3
HR manager's gender and Degree of KM implementation
H4
HR's education qualifications and Degreel of KM implementation.

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